Privacy Policy
You should be able to read a business privacy policy and understand what information is collected, how it is used, and what your choices are — without digging through vague boilerplate.
Overview
This Privacy Policy explains how FixMyScoreNow collects, uses, stores, and protects information when you visit our website, request a consultation, or communicate with us about credit-related services. Our goal is to keep this policy readable while still giving you meaningful detail about how your information is handled.
Information We Collect
When you use the consultation form on this website, we may collect information such as your name, phone number, email address, stated credit score range, financial goal, and any details you choose to provide about your credit situation. We may also collect basic technical information such as browser type, device type, referring page, and page activity in order to understand website performance and improve user experience.
How We Use Your Information
We use submitted information to respond to inquiries, schedule consultations, explain services, review your stated goals, improve our website, and maintain business records. We may also use contact information to follow up with you about an inquiry you already made. We do not claim to sell personal information as part of our regular business model.
Important: Information submitted through a website form is not the same as entering into a formal client relationship. Until a formal agreement exists, communications should not be treated as a guarantee of representation or results.
Form Processing and Third-Party Tools
This website uses online tools and service providers to process contact requests and maintain site functionality. If a form provider, hosting provider, analytics tool, email service, or similar vendor is used, information may pass through that provider to help deliver the service. We use vendors for operational reasons, not to broadcast or publicly share your information.
Cookies, Analytics, and Site Performance
Like many websites, this site may use cookies, scripts, pixels, or analytics tools to understand traffic patterns, page performance, and user engagement. That information is generally used to improve the site, strengthen content, and better understand which pages people find useful. If we later expand analytics or advertising tools, this policy may be updated to reflect that change.
How Long Information Is Kept
We keep inquiry and business communication records for a reasonable period as needed for operations, follow-up, compliance, dispute resolution, recordkeeping, and service quality review. Different types of information may be kept for different periods depending on business and legal needs.
How We Protect Information
We use reasonable administrative, technical, and operational safeguards intended to reduce the risk of unauthorized access, misuse, or disclosure. No internet transmission or website storage system can be guaranteed to be perfectly secure, but we take privacy and basic data protection seriously.
Your Choices
You can choose not to submit information through the website. If you previously contacted us and want us to stop using your contact information for follow-up, you can ask us to do so. You may also request clarification about the information you submitted through the website.
Children's Privacy
This website is intended for adults seeking credit-related information and services. It is not directed to children under 13, and we do not intentionally solicit personal information from children through this website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the website, business practices, legal requirements, or service providers. The version posted on this page is the version that applies at the time of your visit.
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